Privacy Policy

We attach great importance to the protection of users' personal information and privacy. The following privacy policy aims to explain how TrackMobi collects, uses, shares and protects your personal information.

I. Personal Information Collection & Categories

When you visit our website or use our services, we may collect the personal information, including but not limited to your email address, phone number, and address from you within the scope of the agreement. Personal data refers to any information pertaining to a natural person who can be identified or is identifiable.

When using TrackMobi, we will process the following list of your personal information:

  • Contact details, such as names, location-specific information, phone numbers, and e-mail addresses,
  • Internet Protocol (IP) addresses,
  • Financial information,
  • Account specifics, encompassing your unique username,
  • Any additional personal details you voluntarily disclose.

II. Purpose & Necessity of Processing

The personal data processed by Trackmobi serves several purposes:

  • To communicate with you regarding the services you've acquired and their execution;
  • To offer and execute its range of services;
  • To enhance the quality of its offerings;
  • To facilitate payment transactions;
  • To fulfill legal requirements;
  • To carry out marketing and communication activities, including analyzing visitor behavior on the website to optimize its functionality;
  • To distribute newsletters;
  • To exchange data with third parties to the extent necessary for delivering services.

Processing your personal data is essential for the execution of the service. Failure to process your personal data will result in the incomplete delivery of the services offered by Trackmobi. In cases where explicit consent is mandated for a particular purpose pertaining to personal data, separate consent must be sought and obtained accordingly.

III. Basis for Processing

The processing of personal data is solely permissible on the following grounds:

  • Compliance with legal requirements,
  • Fulfillment of contractual obligations,
  • Attainment of the explicit consent of the data subject,
  • Legitimate interests.

When delivering Trackmobi services, personal data will be processed. Trackmobi will meticulously handle the data collected about you and your service usage, limiting processing to what is necessary for the service. The basis for this data processing is the agreement you have entered into with Trackmobi. Additionally, personal data pertaining to you may be processed if you grant permission by accessing the website (

IV. Automatical Decision Making

Automatical decision making, if applicable, involves the utilization of computer systems and/or programs without any human intervention. It is the responsibility of the data subject to ensure the accuracy and completeness of the data provided for use in such automated processes. Any losses or damages arising from incorrect or incomplete data shall be borne by the concerned individuals, including any associated costs and risks. This encompasses any instances of non-performance, untimely performance, or erroneous performance.

V. Retention Period

Trackmobi ensures that the personal data it processes is stored in compliance with all applicable laws and regulations. In cases where legal or regulatory mandates stipulate a longer retention period, the personal data will be retained for the duration specified by these requirements. Rest assured, the retention duration for all collected personal data will never exceed the strictly necessary timeframe.

VI. Sharing and Disclosure of Information

We will not share or disclose your personal information to any third party without your explicit consent, except as required by law or to fulfill public obligations. In some cases, we may share anonymous or aggregated data with our partners, but these data will not contain any personally identifiable information about you. The third parties with whom we may share personal data include:

  • Payment providers assist in executing the agreement, primarily handling financial data as the key category of personal information.
  • Bookkeepers, also integral to the agreement's fulfillment, manage a broader range of personal data, encompassing contact details, name and address information, as well as financial data.
  • Software suppliers are engaged to support the agreement's implementation, with a focus on processing contact details, name, and address information.
  • Website administrators play a vital role in ensuring the smooth execution of the agreement.

VII. Information Security

TrackMobi will take all necessary technical and administrative measures to protect your personal information, including but not limited to data encryption, access control, and security audits. In the event of any security incident that may lead to the leakage, damage, or loss of your personal information, we will immediately take remedial measures and notify you as soon as possible.

VIII. Disclaimer

By accessing this website, you hereby agree to the disclaimer. Trackmobi reserves the right to modify the content of its website and/or this disclaimer at any time without prior notification to its customers and/or website users. Although the content of this website has been thoroughly reviewed, there may still be inaccuracies or incomplete information. Trackmobi assumes no liability for any damages arising from the use of this website. The risks and expenses associated with using this website are solely borne by the website user. No rights can be derived from the content of the website. All texts on the website are protected by copyright and belong to Trackmobi, unless otherwise stated as belonging to third parties.

IX. Cookies statement

Trackmobi utilizes technical and functional cookies to enhance the user experience of our website. Cookies are small text files sent when you visit our site. If cookies are necessary for website functionality, Trackmobi may store them on your device as per legal requirements. For other types, your consent is needed. We recommend accepting cookies that improve the website's usability. Visitors also have the option to sign in.

The cookies we use are functional, ensuring the smooth operation of our website. They have no privacy impact and thus require no consent. For instance, they store your browser settings for optimal viewing and prevent the placement of unnecessary cookies.

With your consent, Trackmobi may place "Tracking Cookies" on your computer. These cookies help us track the pages you visit to create an online behavior profile. This profile is anonymous and used to personalize ads based on your preferences.

If you don't want websites to put cookies on your device, change your browser settings. You'll get a warning before any cookies are placed, and you need to agree to it. If you don't, the website might not work properly. You can also choose to reject all cookies, including those from other websites, and delete any that are already there. To do this, go to your browser's preferences and adjust the privacy settings. Please note: This privacy policy doesn't cover any other websites linked to ours. We can't promise that these other websites will handle your personal data securely. So, it's best to read their privacy policies before using them.

Additionally, Google places cookies on our website for Google Analytics. Trackmobi cannot link this data to individuals and doesn't retain information about your online activities. However, Google Analytics may be required by law to provide access to this data.

X. Email Newsletter & Marketing Emails

Sign up on our website to get newsletters and special offers. When you do, we'll ask for your permission to send you emails about our latest products, services, offers, and events. You'll only get these emails if you give us your consent. We may also personalize these emails based on your interests and needs using any user profiles we create for you.

You can stop receiving these emails anytime by clicking 'Cancel Subscription' at the end of the email. But remember, unsubscribing won't affect any emails we sent before.

XI. Access to Your Device's Contacts

We may request access to your device's contacts and phone numbers in order to enhance the quality and personalization of our services. By accessing this information, we aim to provide a more seamless and convenient experience for you, such as by suggesting friends or family members who may also be interested in our offerings. Rest assured, we respect your privacy and will handle any information we collect in a secure and responsible manner. You always have the option to deny access to your contacts and phone numbers, and our services will still be available to you. However, granting us access may allow us to offer additional features and functionalities that are tailored to your specific needs and preferences.

XII. User Rights

As the individual whose data is involved, you are entitled to the following rights:

  • Access Right: As the owner of your data, you have the entitlement to inquire whether your personal information is being processed and, if so, gain access to the details of that processing.
  • Correction Right: You reserve the right to request the rectification and augmentation of any inaccurate data held by us.
  • Deletion Right: Your personal data should be promptly deleted without undue delay, ensuring your privacy is respected.
  • Restriction Right: As the holder of your data, you have the right to place limitations on the processing of your personal information. To exercise this right, please contact Trackmobi.
  • Data Portability Right: You have the entitlement to receive your personal data in a structured, commonly used, and machine-readable format, enabling seamless transmission to a third party if necessary. You may also instruct Trackmobi to transmit this data directly.
  • Objection Right: You reserve the right to oppose the processing of your personal data at any time, including for analytics purposes. Trackmobi shall cease processing unless compelling legitimate reasons outweigh your interests, freedoms, and rights, especially in legal claims-related matters.

XIII. Contact Information

If you have any questions or suggestions regarding our privacy policy or need to view, modify, or delete your personal information, please feel free to contact us at our email: